Monthly Archives: October 2019

Healthcare is a people business. How you treat your customers and potential customers is more important than whether it is in person or virtual. Going into a doctor’s office, clinic or hospital is ratchets up the blood pressure for most people. They are going into what they feel is an unknown situation. The doctor might [...]

Habits can make us or break us. My daughter is back in school, and one of the things that I tell her is that she needs to have good habits for studying. If the habits aren't getting the results she wants, then maybe they need to be changed. But breaking the old habits is harder than [...]